Terms of Service

Daily Labs LLC ("Daily Labs," "we," "us") owns and operates PacketLink. By creating an owner account or using a contractor magic link, you agree to these terms.

The service

PacketLink is a file cabinet and a best-effort reminder service. Owners can store contractor contact details, W-9 and insurance certificate files (PDF, JPEG, or PNG), and confirmed insurance expiry dates. We may suggest an expiry date from insurance PDF text; the contractor or owner confirms it. We email magic links and reminder messages. That is the product.

What we do not do

We do not provide insurance, legal, or tax advice. We do not verify that a policy is valid, in force, or sufficient for any job. We do not file 1099s, match TINs with the IRS, or decide who you may hire. Status labels such as "good" mean only that files are on file and the typed expiry date is more than 30 days away. They are not a legal or insurance conclusion.

Your responsibility

The owner remains solely responsible for who they hire, for reviewing documents, for tax filings, and for any decision to put a person on a job. Reminder emails are best-effort. Delivery is not guaranteed. Do not rely on PacketLink as your only calendar or compliance process.

Accounts and magic links

Owner accounts are for the business that pays for the service. Contractors do not create accounts. A magic link is a secret. Anyone who has the current link can upload or view that contractor's packet. Resending a link revokes the previous one. Keep links out of public places.

Documents and tax IDs

W-9s contain sensitive tax identification numbers. You represent that you have a lawful reason to collect them. We store the file you upload. We do not extract SSN or EIN into our database. We may read insurance certificate text to suggest an expiry date. We do not parse W-9s. Do not type tax IDs into other fields.

Fees

New owner accounts include a 14-day trial with full dashboard access. No credit card is required to start. After the trial, the owner dashboard requires an active $29/month subscription billed by Daily Labs LLC through Stripe. Subscriptions renew until canceled. Taxes may apply. Invited contractors can still use an existing magic link to upload files if the owner's trial has ended or a subscription lapses. Failure to pay suspends the owner dashboard, not guest upload links already issued.

Acceptable use

Do not use the service to store files you are not allowed to possess, to harass anyone, or to attempt to access another owner's workspace. We may suspend accounts that abuse the service.

Disclaimer and liability

THE SERVICE IS PROVIDED "AS IS." TO THE MAXIMUM EXTENT PERMITTED BY LAW, Daily Labs LLC DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE ARE NOT LIABLE FOR HIRING DECISIONS, UNINSURED LOSSES, TAX PENALTIES, MISSED REMINDERS, OR DOCUMENTS YOU CHOOSE TO RELY ON. OUR TOTAL LIABILITY FOR THE SERVICE IS LIMITED TO THE FEES YOU PAID TO Daily Labs LLC FOR PacketLink IN THE THREE MONTHS BEFORE THE CLAIM.

Indemnity

You will defend and indemnify Daily Labs LLC against claims arising from your use of the service, the people you hire, the documents you collect, or your tax filings.

Changes and law

We may update these terms by posting a new version. Continued use is acceptance. These terms are governed by the laws of the United States and the state in which Daily Labs LLC maintains its principal place of business, without regard to conflict-of-law rules. Questions: use the contact method published on the PacketLink site.